FAQ's

If you get a new email address you should inform us so that we can continue to send your email alerts. Please inform us of your new email address via the 'contact us' link. In the meantime you can still access the site via your last registered email address.

If your username appears different to the name you registered this is because it was deemed unaceptable for the site. Usernames containing expletives will be changed. You can change your username at anytime but please keep it clean!

If at any time you decide that you would like to delete your Maleforce profile, click on the 'My Page' tab from the main menu bar, select 'Edit Profile' from the Options menu, click on 'Change Profile/Account Settings' and click the 'Cancel my Account' link. You can always re-register with your current email address after cancelling, but you will need to re-do your profile and resubmit a photo.

Once you have deleted your profile your details and photo are permanently deleted from our system. You can always re-register with your current email address after cancelling, but you will need to re-do your profile and resubmit a photo.

At the point of deleting your profile the Direct Connect Number you were issued with is also deleted. You can however get a new Direct Connect Number at any time by making a new site registration or by dialing the Maleforce chatline and selecting option 2 from the main menu.

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com

Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

24hr customer help 0844 554 0172

Or write to us at:
VUL, PO Box 1896, London UK WC1N 3XX

You can download the Maleforce iPhone App FREE from the iTunes store:
https://itunes.apple.com/gb/app/maleforce-gay-chat-and-dating/id384056825?mt=8

You can download the Maleforce Android App FREE from Google Play:
https://play.google.com/store/apps/details?id=com.afl.maleforce.android

Maleforce Mobile is compatible with a large number of handsets from all major manufactures including most Nokia phones (Nokia 3230, 6260, 6600, 6630, 6670, 6680, 6681, 6682, 7610, 7710, 9300, 9500, N70, N72 and N90), Sony Ericsson, Motorola and LG.

You will need to inform us via the 'Contact Us' link if you wish to change your username. Please note however that we can only change your username to one that is not being used already by another site member.

1. Login to the app and select the 'Add a photo' option on the Me page.

2. Your photo will appear on your profile after it has been reviewed by our Admin team.

If your photo does not follow the Profile Guidelines it will be removed.

1. Login to the app and select the 'Add a Video' option on the Me page.

2. Your video will appear on your profile after it has been reviewed by our Admin team.

If your video does not follow the Profile Guidelines it will be removed.

A 'Shout' is a short message that appears on your profile and can be seen by other guys on the site, its a quick and fun way to let everyone know what you have been up to, what you are feeling, what you are planning, in fact anything you want to "Shout" to the world! Be imaginative, be daring, but most of all have fun! We reccomend keeping your Shout Message short, to the point and clean. Shout messages containing expletives (or alternative contact details) are not permitted.

1. Login to the app and update your Shout on the ME page.

2. Your Shout will appear on your profile after it has been reviewed by our Admin team.

If your Shout does not follow the Profile Guidelines it will be removed.

We accept Visa, Mastercard, Maestro and Visa Debit only.

The top-up transaction will show on your statement as coming from www.Ampay.co.uk - our payment processor.

Our policy is not to provide refunds unless we consider in our sole discretion that extraordinary circumstances apply. In the event that we issue a refund then this shall be made by crediting the credit or debit card that was used by you to make the purchase. No refunds shall be made by cash or cheque.

Credit card transactions made with Ampay are made in GBP or USD depending on your location. If your credit card account is in another currency then you will most likely see a different amount on your statement. The exchange rate used is controlled by your credit card provider and not us.

During the purchase process an authorization request is sent to your credit card issuer to check that sufficient funds are available. This sometimes shows up as a booking or reservation on your credit card statement. It is not an actual charge.

If the purchase subsequently fails, we cancel your transaction and remove this reservation. Some credit card issuers may not immediately show the transaction as removed, even if it has been. We assure you that if the transaction is declined funds are not withdrawn from your credit card.

This process depends on the nature of your bank's integration with credit card companies. Sometimes it can take up to 72 hours to clear these transactions from your statement, but usually the time period is much shorter.

Ampay needs to prevent fraudsters from using our service. Our security measures are very strict and unfortunately this means that a few genuine users will experience a problem getting through the transaction process. Your card may work fine on other sites, but you may experience difficulty on our site.

If your payment is refused, and you are sure you have entered your details correctly, please try again with a card issued by a different bank or credit card company.

We are constantly working to improve this situation, and our systems are updated regularly, with the aim of accepting payments from users anywhere in the world.

Our website is optimized to work with the latest browser versions. If you are having trouble navigating the payment pages you may need to download the latest version of your web browser.

To download the latest version of Internet explorer click here http://www.microsoft.com/windows/internet-explorer/default.aspx

To download latest version of Firefox click here http://www.mozilla-europe.org/en/firefox/

This means that the payment was rejected by our payment provider. This may have occurred for a number of reasons, for example, not having sufficient funds on your card or bank account to complete the transaction or using an anonymous proxy to access the internet. If your credit card was issued in a country where we have a history of fraudulent transactions the order may also be refused. We suggest contacting your bank to check the status of your credit card.

We do not allow purchases made via an anonymous ‘proxy’ or ‘proxy-server’ this is to help prevent fraud taking place.

Possibly, your internet service provider (ISP) is using a ‘proxy’ server for your connection and this is why you could not get through.

It might also be possible that you have a proxy set up inside your internet browser.

In Internet Explorer select:
Tools > Internet Options > Connections > LAN settings and then unmark the proxy server.

In Mozilla Firefox select:
Tools > Options > Advanced > Network > Settings > Select “Direct Connection to Internet”

If this doesn’t help, then please contact your internet provider or local system administrator for further assistance.

Another option would be to use another computer with a different internet service to make the purchase.

There may be times when you have submitted an enquiry and in reply you will be asked to provide certain account or billing information, this is normal.

Ampay will NEVER send an ‘out of the blue’ request for your password or personal account information via email.

We recommend that you are very cautious when responding to any email request for sensitive personal information. If you ever receive an email as such we recommend forwarding this email to us via the contact us link for verification.

Whether you??re calling from your landline or your mobile we can cut the cost of calling Maleforce with our unique Wallet Account.

A Wallet Account can be created by texting TOP to 81148 (purchasing 300 Maleforce wallet points at a cost of £4.50 plus one standard sms charge). An account can also automatically created for you from the very moment you dial the Maleforce chat line and assigned to the number you are using to call the service from. All you need to do is either text or register with the site, complete the verification process and your Wallet Account will become active.

Your Wallet Account contains your Wallet Points (see Wallet Points FAQs). You can use your accrued or purchased Wallet Points to 'pay' for chat far more cheaply than the cost of dialing the traditional 08 or 09 access numbers.

How does this work?

To spend your accrued or purchased Wallet Points you only need to dial Maleforce local call rate number 0207 714 8555. In fact you don't even have to dial a number - you also have the option of requesting a 'Call Back' by simply clicking the Call Back connection request on the site. We CALL YOU BACK connecting you to our services saving you the cost of dialing 08 & 09 access numbers! You can also text-request a Call Back on your mobile! You 'pay' for the connection with your accrued or purchased Wallet points stored in your Wallet Account.

Please note that access to the Maleforce Chatline using Wallet Points from outside the UK is currently only possible via 'Call Back'.

For more information on our Call Back service please see 'Call Back' FAQs.

To access your Wallet all you need to do is register with the Maleforce site. Once you have registered and verified a phone number you will be able to view your Wallet balance on line (via ‘My Page’ on the site). Alternatively, you can hear your balance by selecting the Wallet balance option on the Maleforce chat line.

Please note that if you call our services from more than one number you can only view one wallet balance at a time. You will only see the wallet balance of the number that you have currently registered with the site. You can update this number at any time to see the wallet balance of any other number you are calling the service from. Remember that for security reasons you must verify your registered number before we display the wallet balance to you.

First check that the number you have been calling from is the number you have registered on the site. You can review which number you have registered by going to 'My Page'. The current number you have registered is listed under your name and region. If you have been calling the service from the number you have registered as your main number and your wallet balance is not growing please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and as many details as possible regarding your enquiry.

In order to reward you for being a loyal Maleforce user we've introduced a system whereby for every minute you call our service you accrue 'Wallet Points'. Your Wallet Points can be redeemed for chat minutes, access to Direct Connect Numbers, 3G video downloads and SMS Chat. Wallet Points can also be purchased. Our unique Wallet Points access system enables you to connect to the Maleforce chat line far more cheaply than dialing the traditional 08 and 09 access numbers! By using Wallet Points you could be chatting from your mobile for as little as 4p per min! Try our Wallet Points payment method and start saving money today!

You automatically begin to be credited with Wallet Points from the very moment you dial one of the Maleforce advertised phone chat numbers. Our system recognizes the number you are calling from and creates a 'Wallet' which your Wallet Points are deposited into each time you call from that number.

Currently you will earn 5 wallet points per minute for dialing our 0871 service number, however we will be offering special Wallet Points promotions so be sure to watch the site for these!

Yes. Each number that accesses the service is allocated its own Wallet Points 'Wallet'. Currently you can register only one number with the site, therefore you will only be able to view the Wallet Points accrued on that particular number.

To access your Wallet Points you must first register with the site. Once you are a member you can visit your management page ('My Page') and check your Wallet Points balance on line anytime. Alternatively you can dial any of our service numbers and select the option that offers you to check your Wallet balance.

There are three ways to redeem your Wallet Points for chat time.

1. By dialing the special member's access number (displayed at the top of the site)
2. By requesting a 'Call Back' on line (Call Back tabs are featured on each member's profile for super convenient connection to their Direct Connect Number or you can connect to the Maleforce Chat Line by clicking on the 'Call me NOW!' or 'Call me in 5 mins' tabs ( Go to 'My Page' and select 'Voice Chat' from the menu options)
3. By requesting a 'Call Back' via text (text HIM to 81148 - standard text charge - currently available to UK members only)

Once connected you will be informed of the amount of chat minutes your current Wallet Points balance converts to. For more details on our Call Back service please see 'Call Back' FAQs

You can top-up your Wallet Points at any time online or by txt or phone (see 'Top-Up' FAQs). Alternatively, by using Maleforce's phone chat services you will accrue more!

At the point of being connected via the local rate or call back feature you will be informed of how many available chat minutes your wallet points have converted in to.

Yes, eventually. Currently, unused points will expire within ninety (90) days from when they were earned or purchased.

Add 110 Wallet Points to your balance by calling 09082 13 0010 ?£1.00 per call plus network extras. Available to UK members only.

You can view your top-up account by going to 'My Page' and selecting 'Wallet Points' from the Options menu. Alternatively, you can hear how many chat minutes your Wallet Points balance has converted to by dialing the special members chat access number (located top right on the site).

All charges on your phone bill will show up as a 'Premium Rate Service.'

To top-up your wallet points by SMS:

For 450 wallet points: Text TOP to 81148
Available to UK members only. Cost is ?£4.50 (3 X ??£1.50 mobile billing messages) plus a standard message charge.

An error message in a txt top-up could have occurred for any number of reasons such as an unrecognizable number, blocked number, lack of pre-pay funds available or a system error. You will be charged by your network operator for a txt message (or this could be free based on your plan); you should not be charged for the top-up.

Your top up may have failed also due to the fact that your mobile account is not premium text compatible - 81148 is a premium text shortcode and therefore your mobile account must be premium text-enabled by your network operator in order for you to send messages to and receive messages from this shortcode.

If your mobile account is not premium text enabled you will have problems sending and receiving messages from our service shortcodes.

81148 is a premium text shortcode and therefore your mobile account must be premium text-enabled by your network operator in order for you to send messages to and receive messages from this shortcode.

The best way to enable premium texting on your mobile account is to contact your network operator. Below you can find the numbers to call for most major network operators in UK.

Orange
* Pay and Go: 450
* Pay Monthly: 150
* http://www.orange.co.uk

Three
* http://www.three.co.uk

Vodafone
* All: 191
* http://www.vodafone.co.uk

O2
* Pay and Go: 4445
* Pay Monthly 0870 586 0860
* http://www.o2.co.uk/help

T-Mobile
* Pay and Go: 150
* Pay Monthly: 150
* http://www.t-mobile.co.uk

You may receive up to three text messages per transaction: one message to notify you of your request, another to confirm your order once it has cleared and a billing message. This is to keep you informed of your order as it is being processed.

You can only top up your Wallet Points by text with a mobile phone that has accessed our services already. If you wish to top up your Maleforce Wallet account be sure to top up using the mobile number you currently have registered with the site

All charges on your phone bill will show up as 'Premium Rate Text Service.'

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com

If you enquiry pertains to a Top Up attempt/failure please be sure to include:

1. your mobile number
2. Manufacturer and model of handset
3. Date and time of Top Up attempt
4. Any error messages received on your phone

To top-up your Wallet online you must first be registered with the site. After registering go to 'My Page' and select 'Top-Up Wallet Points' from the options menu. Choose which bundle you would like to purchase and click 'Buy'. You will then be requested to completed a standard credit card online transaction through our secure card processing partner.

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com

A Maleforce Direct Connect Number is an 'anonymous' telephone number (similar to a mobile number) that forwards to your real mobile or landline phone. Guys can call your Direct Connect Number from anywhere in the world and will never know your real landline or mobile number. Your Direct Connect Voicebox accompanies the Direct Connect Number and can be activated to take messages when you'd prefer not to take calls. Upon registering with Maleforce.com you will be issued with your very own Direct Connect Number absolutely free!

Maleforce Direct Connect Numbers are designed for taking incoming calls only - that is, for people to call you to talk and/or leave messages.

Upon registering with the Maleforce website you are issued with your own personal Direct Connect Number absolutely free. Alternatively, you can register for a Direct Connect Number via the Maleforce chat line.

Calls to a Direct Connect Number are charged at a per-minute rate which varies depending upon the caller's network provider. For example when a caller contacts you from a BT landline, the call is 50 pence a minute.

Alternatively, you can connect to another user's Direct Connect Number via the Maleforce chat line (Maleforce members have the option of dialing the special member's access number displayed at the top of the site reducing connection cost). Please note, you may be prompted to 'pay' with 'Wallet Points' if the owner of a Direct Connect Number is having calls forwarded to their mobile or an overseas number. In these instances you will be notified at the beginning of the call.

To find out how you could be accessing all our services far more cheaply by using 'Wallet Points' please see 'Wallet Points' FAQs

Upon registering with the Maleforce website, your profile and thumbnail featuring your Direct Connect Number will become viewable on the site. Your 'Shout', accompanied by your Direct Number, scrolls along the top of the site. By recording a Direct Connect Voicebox greeting on the Maleforce chatline details of your Direct Connect Number will be heard by guys calling the chatline too. Alternatively, you can give your Direct Connect Number out on other websites, in chatrooms, or when you're out and about!

If you want to record a personalised greeting for callers, then simply call your own Direct Connect Number from your registered phone. The very first time you call your Direct Connect Number, to check your messages for example, you will be prompted to record a personalised greeting. You can choose to ignore this request if you wish.

If you have already recorded a personalised greeting and wish to change it, dial your Direct Connect Number, select option 4 and follow the voice prompts.

Yes, if you set up your site registration with the same number you originally set up your existing Direct Connect Number with. The site will recognise this number and automatically list your existing Direct Connect Number.

At the point of deleting your profile the Direct Connect Number you were issued with is also deleted. You can however get a new Direct Connect Number at any time by making a new site registration or by dialing the Maleforce chatline and selecting option 2 from the main menu.

Maleforce Direct Connect Numbers are private for you and for callers as no personal numbers are displayed. As such, your real phone number will not show when calling another Maleforce Direct Connect Number.

If you call a Direct Connect Number from your registered number your Direct Connect Number will display on their phone.

If you call a Direct Connect number from a non registered number their Direct Connect number will display on their phone.

If the caller has a Direct Connect number themselves then their Direct Connect Number will show as the caller ID. If the caller is calling you on your Direct Connect Number and they do not have a Direct Connect Number themselves (or they are calling you from a phone not registered with the service) YOUR Direct Connect number will display. Either way, Direct Connect Numbers begin with the prefix 0701 - this identifies that a call is coming through via the Direct Connect service.

Please note: If your phone is turned off, there is a possibility that your personal voicemail will pick up the call (rather than the Maleforce Direct Connect voicemail). As such, it's a good idea to not put any personal information or your phone number on your personal voicemail. In the case of PAYG we recommend that you record a voicemail greeting so the network default message stating your phone number does not play. Alternatively, if you turn your phone off, you can forward all of your calls to your Direct Connect Number voicemail.

You can change the number that your Direct Connect calls and messages are forwarded to at any time. Go to 'My Page' and select 'Edit Profile' from the Options menu. Select 'Change Direct Number Settings'. Update the new details into the fields and follow the verification process.

Yes, Direct Connect Numbers can forward calls to destinations around the world. When changing your forwarding number simply select the country of the number you are forwarding to from the drop down list (provided on the 'Change Direct Number Settings' page).

Yes, just call your Direct Connect Number and select the prompt which says "Block Last Caller".

We need to verify your phone number each time you change it in order to ensure that you are the owner of that phone. This requires you being there to accept the verfication call.

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

Maleforce 'Phone Chat' is a gay chat line where you can connect to gay men from all walks of life who like to chat and meet on the phone. You can access Maleforce Phone Chat by dialing our advertised 0871 number, via SKYPE or by a local call rate number using our great value for money Wallet Points system.

Call the Maleforce number advertised above. Our voice prompts will guide you through recording your voice description or browsing other caller descriptions and connecting live 1-2-1 with another caller.

You only get a few seconds to record your first greeting, so you should simply introduce yourself in a few words, like 'Hi, I'm Matt from London'. Then you'll be prompted to record a longer description which should include a bit more about yourself and what you're into. For example, 'I'm tall, blond, with blue eyes and I'd like to chat with people into clubbing.' Once you've recorded your own descriptions you'll be ready to browse others and respond as you like.

The first and second description greeting messages are saved automatically to save you time the next time you call. You do have the option to erase all greeting messages if you so desire.

Your telephone number can not be seen or obtained by other callers to the service.

Yes, all callers you hear on Maleforce are live on the phone at the same time as you.

There are live moderators on the calls at all times, but their job is only to prevent any abusive or offensive behaviour. If this occurs, the caller will be cut off. Also, calls are recorded.

Yes you can send a voice message to whomever you like the sound of, they can reply back and so forth, or you can choose to connect 1-2-1 with a caller.

You can either reply politely to say you're not interested or you can block the caller by pressing 9 after you have received a message from the caller.

A 'Call Back' enables you to connect to our services without dialing in, this feature is ideal if you are calling from outside the UK or you find that you are unable to connect via your phone network. Simply register your phone number with the site, request a Call Back (on line or via text) and our system calls you - connecting you direct! You 'pay' with your accrued/purchased Wallet Points.

Via Call Back you could be connecting to the Maleforce chat line for as little as 12p per minute!

We also offer a super convenient Call Back connection to Direct Connect numbers via the 'Callback Connect' tab located on each member's profile. Browse the site, find a profile you like, click the Call Back tab and your registered telephone number will ring, lift the receiver and you will be connected straight to their Direct Connect Number!

Call Back connections to Direct Connect Numbers are charged at 40 wallet points per min, this works out cheaper than dialing from your landline or mobile!

You can top-up your Wallet Points at any time online, by txt or phone (see 'Top-Up' FAQs).

To request a Call Back to be connected to the Maleforce Chat line:

Go to 'My Page' and select 'Voice Chat' from the Options menu. Click on the 'Call me NOW!' or 'Call in 5 mins' tabs - our system calls you back on your registered phone number connecting you direct.

Alternatively, you can text CALL to 81148 from the mobile number you have registered with the site - our system calls you back on your mobile connecting you direct.


To request a Call Back to be connected to another Maleforce member?€s Direct Connect Number simply click the ?€Callback Connect?€ tab located on the profile of the guy you would like to connect to - our system calls you back on your registered phone number connecting you direct.

0871 prefix numbers are used by UK businesses and other institutions to offer information or entertainment services. Premium rate services can vary in cost, 0871 access numbers charge up to 10 pence per minute from a BT landline. Please note that your phone company may also add a surcharge in addition to the advertised rate. The money paid by users for services is shared between the telephone company carrying the service and the organization providing the service.

Calling our advertised 0871 numbers will cost up to 10p per minute plus network extras. We recommend calling your telephone company to find out how much they charge for accessing an 0871 number.

Maleforce offers you the convenience of connecting to the chatline via Skypeout, however it is cheaper still to access our 0871 number via a BT landline, and even cheaper again using our unique Wallet Points system. For more information on our cheapest connection method please see ‘Wallet’ FAQs.

0871 numbers are unlikely to work outside the UK. If you are outside of the UK we offer the convenience of connection via Skype or, alternatively, you can take advantage of our unique ‘Wallet Points’ system which enables you to access our services via a local call rate number, or even better via Call Back (we dial you back). For more information please see ‘Wallet’ FAQs.

The 4p charge is the equivalent cost of 5 wallet points per minute that you'll be charged when using Maleforce Gay Voice Chat. This rate equates to 4p when you purchase an ?£80 bundle of points using your credit or debit card.

The ?£80 bundle options becomes viewable only after an initial successful purchase of a ?£20 or ?£40 bundle.

Please note that your telephone service provider will charge you a basic rate for calls to the service , however, if you have free inclusive minutes as part of your landline or mobile bundle then you could be taking advantage of this great offer and connecting to our service at just 4p per minute! - total cost!

To find out more about our unique Wallet Points system and how it can save you money please see 'Wallet' FAQs

Yes! By using our unique Wallet Points system you could be accessing our services far more cheaply. You could be accessing the phone chat line from your mobile for as little as 4p per minute! For more details see ‘Wallet’ FAQs.

Your Direct Connect Voicebox accompanies your Direct Connect number and can be activated to take messages when you'd prefer not to take calls.

When creating your Direct Connect Voicebox you will be asked to record a Voicebox description. This gives you the chance of letting the other guys browsing the Direct Connect Voiceboxes on the Maleforce chatline know more about you.

You can access your Voicebox messages via the Maleforce chatline, Maleforce site, by dialing your Direct Connect Number or even have them delivered to you by text!

When creating your Direct Connect Voicebox you will also be given an option to select a region nearest to you, so guys searching via region can easily find you.

There are literally thousands of guys out there regularly checking and responding to their Direct Connect VoiceBox messages!

After registering with Direct Connections, when you call Maleforce from your site registered number you will be asked to record your Direct Connect Voicebox description.

If you prefer not to be registered with the Maleforce site you can still have a Direct Connect Voicebox on the Maleforce chat line:

1. Call the Maleforce chat line on the site advertised 0871 number.

2. Select Option 2 from the main menu for the ‘Direct Connect’ service

3. Select Option 3 to create a new Direct Connect Number (for more information on Direct Connect Numbers please see Direct Connect No's FAQs).

4. Follow the prompts to record a Voicebox Description (you will also be asked to record your Direct Connect Number 'Voicemail' greeting too – the greeting heard by callers who dial your Direct Connect Number and get your Direct Connect Number voicemail).

Once you have gone through the process of recording your Voicebox Description it will be available to be heard by 1000’s of guys who visit our Direct Connect service daily!

To set your Direct Connect Number to divert to voicemail, click on the 'Change Status' link located within the 'MY DIRECT CONNECT NO.' pane on 'My Page'. By clicking this link you can choose to receive live calls or have all calls divert to your Direct Connect Number voicemail. Alternatively, you can call your Direct Connect Number and follow the service prompts to activate the voicemail function.

With Direct Connect you are notified for free by email when a voice message has been left on your Direct Connect number. The 'Messages' tab (located in the options menu on My Page) also indicates how many messages you have received. If you have registered your mobile number with the service you can choose to receive SMS notifications.

You can access your voicebox messages in four ways:

1. Via the Maleforce Mobile site for free – registered users can go to ‘My Page’, select ‘Messages’ from the Options menu and click on the message audio icon.

2. Via the Maleforce Chat Line – by choosing the Direct Connect option and following the prompts to voicebox messages *

3. Via your Direct Connect Number – dial your Direct Connect Number and follow the prompts to check your messages *

4. Via the SMS notification download link – click on the download link that is included in your SMS message notification **

*Call charges apply
** Wallet points required

In order to arrange Voicebox notifications to your mobile you will first need to register your mobile number with the Direct Connect service (via the Maleforce site or via the Maleforce chatline).

After registering:

1. Dial the Maleforce chat line on either the site advertised 0871 number or members local rate number.
2. Select option 4 from the Direct Connect Service menu
3. Then select option 5 to manage voicemail SMS notification

You will be given a choice of three SMS notification options:

Option 1 enables SMS notification only at 5 Wallet Points per text notification
Option 2 enables SMS notification with voice message download at 20 Wallet Points per text notification
Option 3 enables you to opt out of receiving SMS notifications.

For more information on our unique Wallet Points system and how it can save you money accessing our services please see Wallet Points FAQs

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

SMS Chat allows you to text back and forth with other Maleforce members without revealing your mobile number. You can text via your mobile or via the 'Send SMS' message pane located on each member's profile.

There are three ways you can initiate a SMS Chat.

1. Go to the Maleforce profile of the member you would like to SMS Chat with and send a message via the 'Send SMS' message pane.
2. Text TALK followed by their profile name followed by your message to 81148.
3. Text HEY to 81148 to initiate an SMS Chat with a randomly selected Maleforce member.

The recipient of your message receives a notification on their mobile giving them the option of accepting and replying to your request. If they accept, you will receive a message from them, your message is delivered and you can begin texting back and forth.

Yes. Non members can initiate an SMS Chat with Maleforce members in the three following ways.

1. Go to the Maleforce profile of the member you would like to SMS Chat with and send a message via the 'Send SMS' message pane.
2. Text TALK followed by their profile name followed by your message to 81148.
3. Text HEY to 81148 to initiate an SMS Chat with a randomly selected Maleforce member.

Maleforce Members

An Initial message sent via the 'Send SMS' message pane costs 15 Wallet points. Each text thereafter costs 15 Wallet Points plus a regular SMS charge (we recommend checking with your provider the charge for texting via our 447797 text code - it may even be free if you have inclusive texts in your price plan). Alternatively, you can continue to text online via the 'Send SMS' message pane at a total cost of 15 Wallet Points per message.

Non members

Upon initiating an SMS chat non members receive 2 X ?£1.50 mobile billing messages and an account top up of 300 Wallet Points. Each text thereafter costs 15 Wallet Points plus a regular SMS charge (we recommend checking with your provider the charge for texting via our 447797 text code - it may be free if you have inclusive texts in your price plan!). You can continue to text online via the 'Send SMS' message pane at a total cost of 15 Wallet Points per message.

Messages are free to receive. Unused Wallet Points can be traded for any Maleforce points related products/services.

Senders are automatically topped up with 300 Wallet Points (2 X £1.50 billing messages) at the point of text reply when Wallet Points balance is zero.

You can redeem Maleforce Wallet Points on any site related product or service. This includes connection the Maleforce chat line. For more information go the 'Wallet' FAQs.

A maximum of six SMS Chats can be conducted at any one time.

This may be because your phone isn't receiving SMS messages (in which case we recommend contacting your network provider). Please note that recipients of SMS Chat requests may decline in which case you will not receive a reply.

To stop a SMS Chat simply reply 'STOPCHAT' to any message you have received, both parties will receive a free text notification confirming that the SMS Chat has ended.

To stop receiving both texts and SMS Chat requests text TALKOFF to 81148. To start receiving SMS Chat requests again text TALKON to 81148.

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

Maleforce 3G Video Chat allows you to watch, send and receive mobile phone videos of other Maleforce users. You can even record a video and upload it to your Maleforce.com profile via your mobile! All you need is a mobile that is 3G enabled.

Yes, before dialing you need to make sure that your phone is 3G and is properly configured for 3G video calling.

Yes, it is compatible with all network providers (Vodafone, O2, Orange, T-Mobile and Three) but it may not be available to all price plans.

This usually happens to users who have an old SIM card or contract. The best way to fix this problem is for you to contact your network operator and request that your "account is allowed to make and receive 3G video calls".

The cost of making a 3G video chat call varies depending on your mobile network and price plan. We recommend calling your network provider and check the cost of making 3G video calls.

To make a video call you must have a 3G phone. Making a video call is simple and easy - just type the +44 788 833 3028 access number into your phone and then choose to make a video call instead of a voice call. The 3G Video service is available on all major mobile networks (3, Vodaphone, Orange, T-Mobile and O2).

No. You can send video messages or connect with other users of the video service without recording a video box. Recording a video box however increases your chances of connections as there are hundreds of guys like you cruising the video boxes.

To record a video for your Maleforce.com profile using your 3g Mobile:

Make a video call to 07888 333028 from your Maleforce.com registered 3G mobile phone > follow the voice prompts to record a video for your 'Video Box'. Once you have completed recording and submitting your video it will appear on your Maleforce.com profile as well as being viewable (as a Video Box) to other users who call the Maleforce.com Video Chat service.

All the regular Maleforce phone chat options are available to make contact with other 3G video users, including sending them a video from your phone and calling/sending a message to their Direct Connect number.

To leave a video message for another 3G video service user is free; although your network provider will charge you a standard 3G video message rate (contact your network provider for rates). In order to download another user’s 3G video profile to your phone or to connect to another user direct, either via their mobile or Direct Connect number, you will need Wallet points to trade for the connection. To find out more about our unique Wallet Points system please see ‘Wallet Points’ FAQs.

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

Maleforce offers you the convenience of connecting to the chatline via Skypeout. For up to date Skypeout rates click on the following link and scroll down to rates for the UK. Note: 0871 rate is itemised as 'United Kingdom-Shared Cost-0871'

http://www.skype.com/intl/en/prices/callrates/?currency=GBP

If you cannot find an answer to your question please email us via the site 'contact us' link or via feedback@maleforce.com Please be sure to include your Maleforce username and any registration details appropriate to your enquiry.

Maleforce provides a safe environment for people to chat and make friends. However you decide to conduct your phone chat activities we want to make sure that you feel safe and enjoy the experience to the full.

Maleforce users can take the chatting experience even further with our Direct Connect Numbers. A Direct Connect Number is an 'anonymous' telephone number (similar to a mobile number) that forwards calls to a real mobile or landline phone. Maleforce users or even friends can call each other on their Direct Connect Number from anywhere in the world without revealing their real landline or mobile number. For more information on Direct Connect Numbers see Direct Connect Number FAQs

With all this chatting and making friends it is possible that you may want to take a phone chat “relationship” further. If this is how you feel you should follow some basic safe dating rules to ensure that you keep your on line dating/chatting experience happy and safe. Some of the tips may seem very obvious but do still try to follow as many of them as possible:

The most important thing you must remember is to always keep your personal details safe.

• Do not reveal your full name, telephone number, real email address, URL, work or home address in your shout message OR to a complete stranger over the phone.

• Take your time to know your new “friends”. Use your common sense and do not make snap decisions. There is no need for you to rush in to anything!

• Don't take everything at face value – as everywhere there are always people out there who lie and misrepresent themselves.

• Ask as many questions as possible to help you get to know your “friends” better. Sometimes people may seem too good to be true and they probably are – do not let them get away with being vague or refuse to answer basic questions.

• Do not get involved in conversations that make you uncomfortable. Make sure that you feel comfortable and safe at all times whoever you are chatting to.

• If someone is abusive to you on the chatline or your Direct Connect Number block them straight away and report them to us via the site ‘contact us’ link.

• If someone is pushing to meet don’t be in a rush to get out the door! Try calling the person first for a while and see how this goes. This will give you time to judge if the user is genuine or hiding something – calls in the middle of the night for example instead of during the day are a good example of someone that may not be all “sugar and spice”.

Use a Direct Connect Number instead of your real phone number. The good thing about Direct Connect Numbers is that they are extremely safe because the people who call you will never know your real phone number. You can also choose to divert all incoming calls to voicemail instead and pick up your messages anytime you want. This will help you sort the “good” from the “bad” users and will give you time to decide who you want to talk to. If someone leaves their real phone number in a message and urges you to call them do not do it, however if you do decide to do it you should make sure you block your ID so that your personal phone number does not display when you make the call. Alternatively you can call from a payphone or get the user to register his own Direct Connect Number where you can call him or leave messages.

A Direct Connect Number is the safest way to chat so if someone wants to call you they can always call you on your Direct Connect number and so can you. Still be careful and look for signs that suggest that not all is good with this user such as: always hangs up unexpectedly, does not accept calls during the day, gets annoyed when you call even if the call was pre-arranged, always asks you to call at a specific time etc. These are all bad signs and you may be wasting your time.


Dating and meeting up

If you have decided that it is time to meet your phone “friend” make sure you follow these safety tips:

• If you feel you have been pushed into meeting someone do not do it! You don’t owe a date to anybody no matter what they may say. Use your common sense and say No if that’s how you feel.

• Always meet in a public place or go with a friend. If the person is genuine he will not mind and will probably want to do the same.

• Use your Direct Connect Number to chat to the person first before you arrange to meet. This will help you get to know each other better.

• Always tell your friends where you are going and who you are going with.

• Always carry a mobile phone with you and try to call your friends as many times as possible to let them know you are ok.

• Do not meet in a place that is not familiar to you, you would feel uncomfortable there or it is inconvenient/hard to get to. Your safety is your priority – make sure you can easily get to and out of the place your meeting is at.

• Best time for a date is lunch time or during the day for coffee – keep it short and sweet and if it does not turn out to be as good as you expected at least you can easily excuse yourself and leave.

• Try to put a time-limit on your date. Arrange with friends to pick you up or meet up close to the meeting place.

• Do not accept an offer for a lift from your date. It is safer to go home on your own or meet up with friends.

• Always have someone ready to come and get you if things turn for the worse and do not be afraid to attract the attention of people around you if this happens.